Terms & Conditions

Last Updated: [Insert Date]

Welcome to the official website of Nkateko Mining Services Limited ("Company", "we", "our", or "us"). These Terms & Conditions govern your access to and use of this website, including all pages, content, services, communications, enquiry forms and information made available through it.

By accessing or using this website, you acknowledge that you have read, understood and agree to be legally bound by these Terms & Conditions. If you do not agree with any part of these Terms, you should discontinue use of the website immediately.

1. Company Information

Nkateko Mining Services Limited
Muyuni House
Plot Number 8116
Bombay Road, Kamwala Suite 19
Lusaka, Zambia

Email: contact@nkatekomining.com
Website: www.nkatekomining.com

2. Definitions

"Website" means every webpage operated by Nkateko Mining Services Limited.

"Company" means Nkateko Mining Services Limited.

"User" means every individual or organisation accessing the website.

"Services" include mining solutions, drilling services, blasting operations, explosive management, engineering services, technical support, consulting services, logistics, maintenance services and any related services offered by the Company.

"Content" means all text, graphics, images, logos, videos, software, documents, downloadable materials, designs and other materials available on the website.

3. Acceptance of Terms

By using this website, you confirm that you:

• Are legally capable of entering into binding agreements.
• Will comply with all applicable laws.
• Will use the website only for lawful purposes.
• Accept these Terms in their entirety.

4. Scope of Services

Information published on this website is intended to provide general information about our business and services. Nothing on this website constitutes a binding offer unless expressly confirmed by the Company in writing.

Our services may include:

• Mining engineering services.
• Explosive management.
• Technical maintenance.
• Surface drilling.
• Underground drilling.
• Blasting operations.
• Longhole charging.
• Mining consultancy.
• Project management.
• Explosive logistics.
• Waste management.
• Industrial technical services.

5. Website Use

Users may access this website solely for legitimate business, commercial or informational purposes.

You agree not to:

• Use the website unlawfully.
• Damage website functionality.
• Attempt unauthorised access.
• Interfere with website security.
• Introduce malware or viruses.
• Attempt hacking activities.
• Circumvent security controls.
• Use automated scraping tools without permission.
• Collect user information unlawfully.
• Impersonate another individual or organisation.
• Provide false information.
• Misrepresent your identity.
• Disrupt servers or networks.
• Reverse engineer website software.
• Copy proprietary materials without authorisation.

6. User Responsibilities

Users are responsible for:

• Providing accurate information.
• Maintaining confidentiality of submitted information.
• Using secure devices.
• Maintaining internet security.
• Ensuring compliance with applicable laws.
• Respecting intellectual property rights.
• Using the website ethically.
• Promptly notifying us of security concerns.

7. Intellectual Property

Unless otherwise stated, all intellectual property rights relating to this website belong to Nkateko Mining Services Limited or its licensors.

Protected material includes:

• Company name.
• Logos.
• Brand identity.
• Graphics.
• Website design.
• Icons.
• Software.
• Source code.
• Documents.
• Technical materials.
• Images.
• Videos.
• Text.
• Business information.
• Service descriptions.

No licence or ownership rights are transferred through use of this website.

8. Limited Licence

Subject to these Terms, we grant users a limited, non-exclusive, non-transferable and revocable licence to access and use the website solely for personal or legitimate business purposes.

This licence does not permit:

• Commercial resale.
• Mass reproduction.
• Website mirroring.
• Redistribution.
• Modification of content.
• Derivative works.
• Commercial exploitation.

9. Enquiries and Quotations

Submission of an enquiry, quotation request or contact form does not create a contractual relationship.

Any quotation provided by Nkateko Mining Services Limited:

• Is subject to change.
• May expire.
• Depends upon project scope.
• May require additional technical review.
• May be withdrawn before formal acceptance.
• Does not guarantee project availability.

10. Accuracy of Information

While we make reasonable efforts to keep website information accurate and current, we do not guarantee that all information is complete, current, error-free or suitable for every purpose.

Technical specifications, service availability, project information, descriptions and other website content may change without prior notice.

11. Pricing and Payments

Unless otherwise agreed in writing, all prices, quotations, estimates and project costs provided by Nkateko Mining Services Limited are indicative only and may change based on project scope, technical requirements, site conditions, regulatory obligations, material costs, exchange rates or other commercial factors.

• Written quotations remain valid only for the stated validity period.
• Additional work outside the agreed scope may incur additional charges.
• Invoices shall be payable in accordance with the agreed payment terms.
• Late payments may attract interest where permitted by applicable law.
• The Company reserves the right to suspend services for overdue accounts.

12. Third-Party Links

Our website may contain links to third-party websites for your convenience. Such websites operate independently from Nkateko Mining Services Limited.

We do not control or endorse third-party websites and accept no responsibility for their content, availability, security, products, services or privacy practices.

Accessing external websites is entirely at your own risk.

13. Website Availability

We aim to keep our website available at all times. However, uninterrupted or error-free access cannot be guaranteed.

The website may become unavailable due to:

• Scheduled maintenance.
• Emergency maintenance.
• System upgrades.
• Cybersecurity incidents.
• Internet failures.
• Power interruptions.
• Third-party service outages.
• Events beyond our reasonable control.

14. No Professional Advice

Information provided on this website is for general informational purposes only and should not be interpreted as professional engineering, mining, geological, financial, environmental, safety or legal advice.

Users should obtain independent professional advice before making decisions based upon information contained on this website.

15. Disclaimer of Warranties

To the fullest extent permitted by applicable law, this website and all content are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied.

We specifically disclaim warranties relating to:

• Merchantability.
• Fitness for a particular purpose.
• Non-infringement.
• Continuous availability.
• Accuracy.
• Reliability.
• Completeness.
• Performance.
• Compatibility.
• Security.
• Error-free operation.

16. Limitation of Liability

To the maximum extent permitted by law, Nkateko Mining Services Limited, its directors, officers, employees, shareholders, contractors, affiliates and agents shall not be liable for any direct, indirect, incidental, consequential, special, punitive or exemplary damages arising out of or related to the use of this website.

This limitation includes, without limitation:

• Loss of profits.
• Loss of business opportunities.
• Loss of contracts.
• Loss of goodwill.
• Loss of revenue.
• Loss of anticipated savings.
• Loss of business interruption.
• Loss of data.
• Cybersecurity incidents.
• Website downtime.
• Viruses or malware.
• Technical failures.
• Third-party actions.

17. Indemnification

You agree to indemnify, defend and hold harmless Nkateko Mining Services Limited and its directors, officers, employees, affiliates, consultants, contractors and representatives against all claims, liabilities, damages, losses, penalties, costs and expenses arising from:

• Your breach of these Terms.
• Your unlawful use of the website.
• Your negligence or misconduct.
• Your infringement of intellectual property rights.
• Your violation of applicable laws.
• Your submission of false or misleading information.

18. Confidentiality

Information submitted through the website that is identified as confidential will be handled with reasonable care. However, transmission over the internet cannot be guaranteed to be completely secure.

Users should avoid submitting highly sensitive information unless specifically requested through secure communication channels.

19. Force Majeure

Nkateko Mining Services Limited shall not be liable for delays or failures in performance caused by events beyond its reasonable control, including but not limited to:

• Natural disasters.
• Floods.
• Fire.
• Earthquakes.
• Pandemics.
• War.
• Civil unrest.
• Government restrictions.
• Labour disputes.
• Power failures.
• Telecommunications failures.
• Cyber attacks.
• Internet outages.

20. Suspension and Termination

We reserve the right, without prior notice, to suspend, restrict or terminate access to the website where we reasonably believe a user has violated these Terms, applicable law or engaged in conduct that may adversely affect the Company, other users or the security and operation of the website.

21. Intellectual Property Enforcement

Nkateko Mining Services Limited actively protects its intellectual property rights. Any unauthorised use, reproduction, modification, publication, distribution, commercial exploitation, or infringement of our intellectual property may result in legal action, including claims for damages, injunctive relief and any other remedies available under applicable law.

22. Electronic Communications

By communicating with Nkateko Mining Services Limited through this website, email, online forms or other electronic means, you consent to receive communications electronically where permitted by law.

Electronic communications may include:

• Quotation responses.
• Project updates.
• Technical correspondence.
• Customer support communications.
• Administrative notices.
• Legal notices.
• Policy updates.

23. Compliance with Laws

Users agree to comply with all applicable local, national and international laws, regulations and industry standards when accessing or using this website.

Nothing contained on this website shall be interpreted as permitting any activity prohibited by applicable law.

24. Assignment

Nkateko Mining Services Limited may assign, transfer or delegate its rights and obligations under these Terms & Conditions to any affiliated company, successor, purchaser or entity involved in a merger, acquisition or corporate reorganisation.

Users may not assign or transfer their rights or obligations under these Terms without our prior written consent.

25. Waiver

Failure by Nkateko Mining Services Limited to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision or of any other rights available to the Company.

26. Severability

If any provision of these Terms & Conditions is determined by a court of competent jurisdiction to be unlawful, invalid or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

27. Entire Agreement

These Terms & Conditions, together with our Privacy Policy and any additional legal notices published on this website, constitute the entire agreement between Nkateko Mining Services Limited and users regarding access to and use of this website.

They supersede all previous website-related understandings, communications or agreements, whether oral or written.

28. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Zambia, without regard to its conflict of law principles.

29. Dispute Resolution

The parties shall endeavour to resolve any dispute arising out of or relating to these Terms & Conditions through good-faith negotiations.

If a dispute cannot be resolved amicably within a reasonable period, it shall be submitted to the competent courts of the Republic of Zambia, unless otherwise required by mandatory applicable law.

30. Changes to these Terms

Nkateko Mining Services Limited reserves the right to amend, update or replace these Terms & Conditions at any time.

Updated versions will be published on this website together with a revised "Last Updated" date. Continued use of the website following publication of any changes constitutes acceptance of the revised Terms & Conditions.

31. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Nkateko Mining Services Limited
Muyuni House
Plot Number 8116
Bombay Road, Kamwala Suite 19
Lusaka, Zambia

Email:
contact@nkatekomining.com

Website:
www.nkatekomining.com

Telephone / WhatsApp:
+260 962271919 (Zambia)
+27 72 181 2115 (South Africa)

32. Acceptance of Terms

By accessing, browsing or using this website, you acknowledge that you have read, understood and agreed to be legally bound by these Terms & Conditions. If you do not agree with any provision of these Terms, you must discontinue use of the website immediately.

Your continued use of this website constitutes your ongoing acceptance of these Terms & Conditions and any future amendments published by Nkateko Mining Services Limited.